Privacy Policy
Last Updated: October 1, 2026
Gear Trail USA is an online retail brand operated by Marefa L.L.C. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our services.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Personal Information We Collect
Depending on how you interact with our website, we may collect the following types of information:
Contact and Order Information
This may include:
Name
Email address
Phone number
Billing address
Shipping address
Order information
Information provided when contacting customer support
Payment Information
When you make a purchase, payment information is processed through the applicable payment service providers available during checkout.
We may receive information such as payment status, transaction details, and payment method information necessary to process and manage your order.
Account Information
If account functionality is available on our website, we may collect information associated with your account, such as your email address, account preferences, and other information you provide.
Device and Usage Information
When you visit our website, certain technical information may be collected automatically, depending on the technologies used on the website. This may include information such as:
IP address
Browser type
Device information
Operating system
Pages visited
Website interaction information
Referring website information
2. How We Collect Information
We may collect personal information:
Directly from you, such as when you place an order or contact us.
Automatically, through cookies and similar technologies used on our website.
Through service providers, when necessary to provide website, payment, shipping, hosting, or other services.
From other sources, where permitted by applicable law.
3. How We Use Personal Information
We may use personal information for purposes including:
Order Fulfillment
To:
Process and fulfill orders
Process payments
Arrange shipping and delivery
Provide order confirmations and updates
Process returns, refunds, and cancellations
Provide customer support
Website Operations
To operate, maintain, secure, and improve our website and services.
Communications
To respond to customer inquiries and communicate with customers regarding orders, accounts, products, or other service-related matters.
Security and Fraud Prevention
To help protect our website, customers, transactions, and business from fraud, unauthorized activity, and security threats.
Legal and Business Purposes
To comply with applicable laws, regulations, legal requests, and other legitimate business requirements.
4. How We Share Personal Information
We may share personal information with service providers and other parties when reasonably necessary to operate our business and provide our services.
These may include providers involved in:
Payment processing
Website hosting and technology
Order fulfillment
Shipping and delivery
Customer support
Website analytics and related services
We may also disclose information when required by law, legal process, or governmental authority, or when necessary to protect our rights, customers, website, or business.
If our business is involved in a merger, acquisition, sale of assets, reorganization, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.
5. Payment Processing
Payments made through our website are processed through the applicable payment providers offered at checkout.
Available payment methods may include:
Visa
Mastercard
American Express
Discover
UnionPay
Apple Pay
Google Pay
Link by Stripe
Payment providers may process personal and payment information according to their own privacy policies and applicable terms.
6. Cookies and Similar Technologies
Our website may use cookies and similar technologies to support website functionality, remember preferences, understand website usage, and improve the shopping experience.
The types of cookies and technologies used may vary depending on the website’s functionality and the services integrated with our store.
You may be able to control or restrict cookies through your browser settings. Restricting certain cookies may affect some website functionality.
7. Third-Party Websites
Our website may contain links to third-party websites or services.
Third-party websites operate independently from Gear Trail USA and may have their own privacy policies and practices.
We are not responsible for the privacy, security, or content practices of third-party websites.
We encourage customers to review the privacy policies of third-party websites before providing personal information.
8. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should avoid sending sensitive payment information through unsecured email or other unsecured communication methods.
9. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, process transactions, maintain business records, comply with applicable legal obligations, resolve disputes, and enforce our agreements.
The specific retention period may vary depending on the type of information and the purpose for which it was collected.
10. Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of personal information where applicable
Request information about how your personal information is processed
Exercise applicable choices regarding marketing communications
To exercise an applicable privacy right, please contact us using the information provided below.
We may need to verify your identity before completing certain requests.
11. Marketing Communications
If we send promotional communications, you may unsubscribe by following the unsubscribe instructions included in the communication.
Even after opting out of promotional communications, you may continue to receive necessary service-related communications, such as order confirmations, shipping updates, or responses to customer inquiries.
12. Children’s Privacy
Our website is intended for a general audience and is not directed toward children.
We do not knowingly request or intentionally collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action where required.
13. International Data Processing
Our service providers or technology partners may process information in locations outside your state or country.
Where applicable law requires specific safeguards for the transfer of personal information, we will take steps required by that law.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this page.
15. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:
Gear Trail USA
Operated by: Marefa L.L.C.
Registered Address: 30 N Gould St Ste R, Sheridan, WY 82801, United States
Email: support@geartrailusa.com
Phone: +1 561-922-0063